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How to Manage Client Expectations

How to Manage Client Expectations

Everywhere we turn we see celebrities, turn their deep brunette shades into platinum blonde overnight and often want the same. Although, while It is our duty as professionals to give our clients what they desire it is also our responsibility to do so with their [hair’s] best interests at heart.
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How to make more money with your Spa Business

How to make more money with your Spa Business

Below we’re going to walk you through some simple steps you can take to help manage your finances to make more profit from your spa business and save you time. Hopefully the advice can add a bit of wellness to your own life, like you’ve done for so many customers.
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How To Choose Between Salon Commission Or Booth Rental

How To Choose Between Salon Commission Or Booth Rental

While stylists often dream about owning their own salon, many don’t give much thought to the difference between being a salon commissioned stylist or a booth renter. Based on your schedule and how well established your clientele is, each structure offers their own benefits. Keep reading to get to know more about the pr
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Five steps to great clients

Five steps to great clients

When your clients are involved in their service, they will fully embrace and appreciate the benefits of the wonderful experience you’re providing. Here are five steps to help you guide the process. Step 1: Help your client be present, focused and involved in the experience. Often, clients are rushing to the salon focus
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The client experience is all that matters

The client experience is all that matters

The client or guest experience that you create in your salon, spa, barbershop or studio will determine the difference between having a record year and closing your doors. By creating a memorable experience for every client at every visit, you’ll be well on your way to having a full book, thanks to more referrals and mo
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Customized beauty rules at CES

Customized beauty rules at CES

The 2021 all-digital CES (formerly the Consumer Electronics Show) featured an all-digital showing of innovation in many areas—including beauty—to improve our world. Tech innovation accelerated by COVID-19: Tech companies launched smart masks, disinfecting robots, body sensors that detect COVID-19 symptoms and smart air
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Welcome clients back with your personal touch

Welcome clients back with your personal touch

During the shut-downs over the past year, consumers turned to self-care like never before. They ordered products from you—when possible—and bought a slew more on Amazon. They followed tutorials on YouTube and TikTok to wash, scrub, style, polish and even color their hair. They felt pretty good about themselves. They th
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